ReTechCon – The Retail Technology Conclave Driving the Future of Retail ReTechCon (Retail Technology Conclave) is back for its landmark 20th edition on 24–25 September 2025 at JW Marriott Mumbai Sahar, bringing together leaders, innovators, and solution providers shaping the future of retail technology in India.

In a rapidly evolving industry driven by changing consumer expectations and technological breakthroughs, retailers need strategic vision and actionable insights to use tech tools to enhance their business. ReTechCon 2025 delivers exactly that. It blends the depth of a masterclass with the scale of a global conference, offering fresh perspectives on marketing technology, artificial intelligence (AI), machine learning (ML), customer relationship management (CRM), and customer experience (CX).

Over 1,200+ delegates, 150+ speakers, 800+ brands, and 60+ partners will join forces to discuss how data, privacy, and innovation are transforming retail operations, marketing strategies, and customer engagement models. This is where the future of retail is imagined, built, and scaled.

• Immersive Shopping Experiences & Omnichannel Integration
• Artificial Intelligence & Machine Learning for personalisation, inventory, and decision-making
• Marketing Technology that drives engagement and conversions
• Building Smart Stores with IoT and automation
• Supply Chain Management (SCM) Solutions for efficiency and resilience
• Advanced Analytics & Business Intelligence for actionable insights
• Future of CRM & Loyalty in a privacy-first world
• Digital Disruption in Retail & innovation in cashless payments
• E-Commerce Strategies, Unified Commerce, and the rise of Quick Commerce
• New Technologies & Digital Solutions for Business
• Safety & Compliance in retail operations

Whether you’re a retailer, technology provider, or marketing leader, ReTechCon is your opportunity to explore the next chapter of retail technology, from scaling customer experience through personalisation to safeguarding data privacy in an AI-driven world..

Join us this September to connect with industry pioneers, experience the latest innovations, and future-proof your retail strategy

Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all stakeholders for creating the right environment for the growth of modern retail industry in India. We encourage, develop, facilitate and support retailers to modernize and adopt best practices that will delight customers.

RAI is a strong advocate for retailing in India and works with all levels of government and stakeholders. Our charter is to support employment growth and career opportunities in retail, to promote and sustain retail investments in communities from coast-to-coast, and to enhance consumer choice and industry competitiveness. RAI also provides its members with a full range of services and programs including education and training, benchmarking and best practices, networking, Policy advocacy, and industry information. Thus, RAI is the lead trade association representing an entire gamut of retailers, from chain store retailers and department stores through to independent emerging retailers, selling a wide selection of products across cities, towns, rural and virtual stores.